Refund policy

  • You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (Ex: you received an incorrect or defective item, etc.)

 

  • To process an international return, please email info@gaiaactive.co with your Name and Order Number

 

  • To process a local return, please send an SMS to 0918-924-0257 with your Name and Order Number